ACCOMMODATIONS FAQ
GENERAL FAQ
EDUCATION FAQ
AUSTRALIAN VISAS FAQ
Can I book a room at CSE Australia’s student accommodations if I’m traveling through another agency or if I’m not a student?
Yes, our accommodation services are available to you in this case as well.
Can I book accommodation at CSE Australia if I’m under 18 years old?
Unfortunately, we can only provide accommodation for individuals who are 18 years or older.
Do I need to pay for the accommodation in advance when booking?
Yes, you need to pay at least 2 weeks’ rent, the security deposit, the booking fee, and the airport transfer fee (if requested) in advance. You can pay the remaining rent on an ongoing basis, even weekly if you prefer. Utility costs are included in the rent.
How much does the accommodation cost, and how can I book?
Please contact us via email for more information. If you find the accommodation suitable based on our quote and you wish to place a booking, we can start the process from there.
When should I make a booking?
We recommend booking after you’ve purchased your flight ticket so you know your exact arrival date. However, you can place a booking any time. In some cases, you may still be able to book a room just a few days before your arrival, but we advise starting the process earlier, if possible, to ensure availability, as we cannot guarantee a room if the booking is made at the last minute.
What is the minimum and maximum period for which I can book a room?
The minimum period is either 2 or 4 weeks, depending on the agreement. Your contract will cover this minimum period. On the other hand, there is no maximum period; once the minimum duration specified in your contract has passed, you can continue staying as long as you like. You can pay the rent continuously upfront for longer periods, or even weekly.
If I decide to stay can stay beyond the period specified in the contract, how will CSE Australia staff know when I plan to move out?
Please inform us of your intention to move out at least two weeks before your last day.
How many people share the rooms at CSE Australia accommodations?
We offer both single and double rooms. Please indicate your preference when you place the booking.
How many people live in a house, and who will be my housemates?
Typically, 8-12 people live in the houses, mostly in double rooms. The residents are usually international students from around the world.
What determines which house I’ll stay in?
Please specify your preference when booking, and we will do our best to accommodate you in the house of your choice. However, please note that room assignments depend on the availability at the given time, so if your preferred house is fully booked, you may be placed in another house. All our houses are similarly equipped and located at similar distances from the city centre.
When will I know the exact address and room assignment?
Your contract, including the exact address and room assignment, will be sent to you 2-3 weeks before your arrival.
If I’m traveling with my partner, family member, or friend and we want to stay in the same room, is that possible?
Yes, this is possible, but please make sure to indicate this preference when booking.
If I’m not placed in the house I originally wanted, can I relocate later if a spot opens up?
If a spot becomes available in your preferred house, there is no problem with moving there.
How does the airport pickup work?
You can pay for the airport pickup at the time of booking. If you choose this option, a staff member will meet you at the airport upon your arrival and take you to your accommodation.
If I don’t request an airport pickup, how do I get to the accommodation?
In this case, you can plan your trip using public transportation or any other method of your choice.
Can I request an airport drop-off for when I move out of the accommodation?
Yes, this can also be arranged.
What should I bring with me?
Bring only what you need for your personal comfort, similar to what you would pack for an extended vacation. The weight of luggage allowed on your flight may vary by airline, so we recommend checking with your airline for specific details.
Are the rooms lockable?
Yes, the rooms are lockable.
What facilities are available in the houses?
The rooms and common areas of the house are fully furnished, the bathroom and kitchen are both equipped. The kitchen includes all basic appliances, such as a stove, oven, refrigerator, microwave, etc. There is Wi-Fi, a washing machine, and we provide bedding, as well as dishes and cutlery. Besides the bed, each room includes a wardrobe, desk, and nightstand.
How far is my school from the houses?
Most schools are located in the city centre, about 20-30 minutes away by public transport.
Is there public transportation during the night?
Yes, there are night bus services.
Is smoking allowed in the houses?
Smoking is strictly prohibited inside the houses and is only allowed in designated areas.
Can I bring a pet?
Pets are not allowed.
Who cleans the houses?
The residents clean the house according to a cleaning roster created by the management, which assigns cleaning tasks to the residents each week. The management provides cleaning supplies. Proper waste separation is also important and regularly inspected.